LEGAL REFERENCE

Your Privacy Matters to Us

We built rajavip around your account security and data protection. Every transaction you make through DANA, OVO, GoPay or QRIS stays encrypted and private. This policy explains exactly...

Data EncryptedPayment SecureAccount PrivateQRIS ProtectedYour Control
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rajavip Your Privacy Matters to Us

What We Collect and Why

When you open an account with rajavip, we collect your name, email, phone number and payment details to verify your identity and process transactions. We use this information to deliver live casino tables, slot lobbies and sportsbook access, prevent fraud and comply with local regulations in supported regions. Your data is never sold to third parties. We retain account information for as

long as your account is active, plus a retention period required by law. Payment processors handle DANA, OVO, GoPay and QRIS transactions under their own security protocols, which we audit regularly.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Privacy Questions? Reach Out

Team online

Email Support

Send privacy concerns to our data protection team at [email protected]. We respond within 48 hours and can help with data access or deletion requests.

Account Settings

Manage your personal information, communication preferences and data sharing settings directly in your rajavip account dashboard under Privacy & Security.

Live Chat

Our support team is available 24/7 via live chat to answer privacy questions, walk you through data requests or clarify how we handle your information.

TRUST MARKERS

How We Protect Your Trust

SSL Encryption

All data transmitted between your device and rajavip servers uses 256-bit SSL encryption, the same standard banks use to protect...

Regular Audits

We conduct quarterly security audits and penetration testing to identify and fix vulnerabilities before they affect your account or payment...

Compliance Framework

rajavip follows data protection standards aligned with Indonesian regulations and international best practices for gaming platforms operating in supported regions.

Payment Partner Vetting

DANA, OVO, GoPay and QRIS providers are vetted annually for security compliance. We monitor their systems and require immediate notification...

Staff Training

Every rajavip team member handling customer data completes mandatory privacy and security training annually, with refresher modules every quarter.

Incident Response

If a data breach occurs, we notify affected users within 24 hours and provide guidance on account protection steps and...

Consistency Across Our Platform

Same Policy Everywhere
Whether you're on desktop, mobile or tablet, rajavip applies identical privacy protections and data handling practices across all platforms.
Live Casino & Slots
Your privacy settings apply to both live dealer tables and slot lobbies. We don't share gameplay data between game types or with external analytics.
Sportsbook Markets
Betting history and market preferences stay private. We use this data only to personalize your lobby view and prevent fraud.
Payment Consistency
DANA, OVO, GoPay and QRIS transactions follow the same encryption and audit standards regardless of deposit size or frequency.
Account Linking
If you link multiple payment methods to your rajavip account, we treat each connection with equal security and never cross-share payment details.
Regional Compliance
For users in supported Indonesian regions, we apply local data residency rules and comply with regional privacy frameworks consistently.
Policy Updates
When we update this privacy policy, all rajavip users receive notification via email and in-app alert at least 30 days before changes take effect.
AT A GLANCE

What Defines Our Privacy Approach

Transparent Data Use We tell you exactly what data we collect and why...
Your Data, Your Control You can download, update or delete your personal information anytime...
No Selling Your Info rajavip never sells, rents or trades your personal data to...
Minimal Collection We collect only the information needed to verify your identity...
Secure Payment Flow DANA, OVO, GoPay and QRIS transactions never expose your full...
Privacy by Default Your account is private by default. Communication preferences, gameplay history...

Privacy Policy Questions

We retain your account data for 12 months after closure to comply with Indonesian financial regulations and prevent fraud. After that period, we delete or anonymize your information. Payment records are kept for 7 years as required by law.

Yes. Log into your account, go to Privacy & Security settings and select 'Download My Data'. We'll compile your personal information, transaction history and preferences into a file within 7 business days.

We share only the minimum information needed to process your payment: your name, account number and transaction amount. These payment providers never receive your rajavip password, gameplay history or betting preferences.

We notify all affected users within 24 hours via email and in-app alert. We provide guidance on securing your account, offer free credit monitoring if applicable and work with authorities to investigate the incident.

Absolutely. Every marketing email includes an unsubscribe link. You can also manage communication preferences in your account settings under Notifications. We respect your choice immediately.

We use cookies to keep you logged in and remember your lobby preferences. We don't use tracking pixels to follow you across other websites. You can disable non-essential cookies in your browser settings anytime.

Email our data protection team at [email protected] or use live chat 24/7. For formal complaints, you can contact the Indonesian data protection authority in your supported region.